IN THE BELLY OF THE BEAST
John Lewis, one of the biggest names on the high street, is allowing us to look inside of how they work. However, there is more to this than meets the eye. A man named Andrew Murphy was in charge of something, that would hurt a lot of staff-This being redundancies. He had managed a couple of these before but not on this scale or level of complexity. The number to be made redundant wasn't decided but it was in the thousands. As i saw this i automatically thought that this would be difficult for him as he has never had to make this many redundancies before. In my point of view i think that making this many people redundant is a great idea as long as it saves the company money, as expected it would save million and millions of pounds. Although, it could mean that a lot of the staff now become more demoralised as they could think that more redundancies are coming and they could be next. The way they are going to do this is by replacing all the local call centres in the John Lewis s...